Where do you ship from, and how long will my order take?
Our pieces are made by our overseas maker and sent from there, so we ask you to allow a little extra time for delivery. For current dispatch and delivery timeframes, please see our Shipping page.
Do you ship across Australia?
Yes — we ship Australia-wide. Enter your address at checkout to see delivery options and any costs.
What sizes do you carry?
We stock newborn and baby sizes (0–3M through 18–24M) and toddler to kids' sizes (roughly 2–8 years), with some styles running larger. Every product lists its exact size range and measurements.
How do I choose the right size?
Each product page has a size & measurements chart in inches for that exact style — the most reliable way to choose. Our size guide covers the basics, and our sizing guide article explains how to measure your little one. When in doubt, size up for more wear as they grow.
What are your clothes made from?
Most of our styles are soft, cotton-rich blends chosen for everyday comfort. The exact fabric composition is listed on each product page and on the garment label.
How should I care for them?
As a general guide, machine wash cold and tumble dry low. Always check the care instructions on the individual product page and the garment label, as some styles differ.
What is your returns policy?
We want you and your little one to love every piece. See our Returns & Exchanges page for full details on timeframes and how to start a return.
Can I change or cancel my order?
If you need to change or cancel, please contact us as soon as possible after ordering and we'll do our best to help before it's dispatched.
How can I get in touch?
We'd love to hear from you — reach us any time via our Contact page.