Where do you ship from, and how long will my order take?
We ship Australia-wide and send tracking as soon as your order is on its way. Please allow a little extra time for delivery — for current dispatch and delivery timeframes, please see our Shipping page.
Do you ship across Australia?
Yes, we ship Australia-wide. We also offer free standard shipping on orders over $100. Enter your address at checkout to see all available delivery options.
What sizes do you carry?
We stock newborn and baby sizes (0–3M through 18–24M) and toddler to kids' sizes (roughly 2–8 years), with some styles running larger. Every product page lists its exact size range and measurements.
How do I choose the right size?
Each product page has a size and measurements chart in inches for that exact style, the most reliable way to choose. Our size guide covers the basics, and our sizing guide article explains how to measure your little one. When in doubt, size up for more wear as they grow.
What are your clothes made from?
Most of our styles are soft, cotton-rich blends chosen for everyday comfort. The fabric composition is listed on each product page and on the garment label.
How should I care for them?
As a general guide, machine wash cold and tumble dry low. Always check the care instructions on the individual product page and garment label, as some styles differ.
What is your returns policy?
You can return or exchange eligible items within 30 days of delivery. See our Returns and Exchanges page for full details on how to start a return.
Can I change or cancel my order?
If you need to make a change or cancel, please contact us as soon as possible after ordering and we will do our best to help before your order is dispatched.
How can I get in touch?
We would love to hear from you. Reach us any time via our Contact page and we will reply within 1–2 business days.